Here is why you should feel confident when buying your next eBike from Electric Biking:
100% Safe and Secure Online Shopping
Know that every transaction that takes place on electric-biking.com is 100% secure. We use Stripe and Paypal for all transactions, which are the two leaders in eCommerce payment processing. Also, if there is ever a dispute, these companies mostly take the customer’s side 🙂
Credit Card Fraud Protection : electric-biking.com has numerous credit card fraud prevention services, provided by our online merchant processor. This ensures that orders made from electric-biking.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL). Please visit the bottom of our web page for logos of our trusted providers.
Customer Service Is Our #1 Priority
Great customer service is the only way to ensure the long term success of any company, and here at Electric-Biking, we are in it for the long haul. You can expect communication from us immediately after your order is placed, and also when your product ships. Give us a call during office hours if you have any questions regarding shipping details or your order on our toll-free number at the top of the page.
You can email us at firstname.lastname@example.org for any inquiries.
We negotiate the best prices with our manufacturers to bring you the lowest cost eBike you will find anywhere. We are so confident in our prices that we provide a price match guarantee to all our customers.
Buying a bike, especially an eBike is a big investment, and not being able to see the bike firsthand before purchasing is a big commitment. That is why we have decided to only use the best manufacturers with excellent return and refund policies, should anything about your eBike not be to your liking. You can view each manufacturer’s return and refund policy here.
Shipping an electric bike is expensive, as the bike and battery typically weigh between 100 and 200 pounds. But guess what, we provide free shipping for any order to the lower 48 states in the USA. As an added bonus, each every shipment that leaves the warehouse is fully insured for and damage or lost items. Please refer to the Shipping & Returns tab to learn more about our policy.
Electric-biking.com is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer’s warranty with every purchase.