Ride1Up 500 Series Review

January 12, 2023

500 Series
Our Rating - 4.3/5
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The Ride1Up 500 Series is an electric commuter bike that checks most of the boxes for an e-bike in its price range. It is a great example of the latest crop of value models to hit the market, where high-specs are slapped on a bike without necessarily driving the price through the roof.

Ride1Up 500 Series - In-Depth Review

For a new kid on the block, Ride1Up is causing major ripples in the electric biking circles. The San-Diego-based brand has done a great job of carving out a niche in a very competitive industry, earning a fair share of the market within a few years of existence. 

The Ride1Up 500 Series e-bike stands out from its competitors for offering high-end specs at an attractive price point. It’s no wonder that this model quickly captured the market when it was first released and has since become Ride1Up's most popular option. With that being said, what makes the 500 Series unique?

Let's take a closer look in our Ride1Up 500 review.


Key Specs

Weight

53 lbs (55 with the rack and fenders)

Frame 

6061 Aluminum Alloy

Tire Size

Kenda Kwick Seven 5 -  27.5"x2.2" (650b)

Motor

48V Geared Hub Shengyi Motor

Battery

48V 13AH Reention Dorado ID Plus with LG cells

Range

25-45 miles

Max Speed

28mph PAS (20mph throttle)

Brakes

Tektro Aries Mechanical Disc Brakes

Ride1Up 500 Series at a Glance

The 500 Series e-bike has been instrumental in bringing the Ride1Up brand to the fore. Crafted with exceptional attention to detail, this city bike combines high-quality components with an eye-catching design to provide a truly superior riding experience.

Nonetheless, there is more to this bike than meets the eye which can be uncovered by delving deeper into its individual features.

FRAME

The 500 Series e-bike from Ride1Up utilizes an aluminum frame with a semi-integrated battery for a sleek appearance.

It is offered in one standard size but two different designs – a step-through and a cross-over design, which features a slanting top tube for improved accessibility. 

This model comes in black or gold colors, and riders can also choose between a clean frame option or one that includes a rack and fenders.

The handlebar features a slightly swept-back design to provide an upright riding geometry, while the saddle is height adjustable and cushioning for a comfortable ride.

The inclusion of color-matching saddle and leather handlebar grips adds an attractive touch to the bike's aesthetic, while the headlight situated just above the front wheel provides essential safety during nighttime rides.

Ride1UP 500 Frame

Unlike the 700 Series, the kickstand on this bike is positioned more towards the rear, which prevents pedal block anytime you're reversing. Also, you don’t get a rear rack and fenders (unless you add them).

Overall, this bike weighs around 53lbs and can support up to 275lbs of weight. But by adding the rack and fenders the e-bike gains an extra 2lbs. Additionally, the frame is best suited for riders of heights between 5’1” and 6’2”.

MOTOR

The bike is powered by a 48V Geared Hub Shengyi Motor with 750W peak power, a tested and proven brand within the e-bike circles. This Class 3 e-bike can push you to a top speed of 20mph on throttle mode, but if you want to go faster, then you’ll have to put in some little pedaling effort in the PAS mode, with a top speed of 28mph. 

The 500 Series e-bike features a motor with a powerful output of 60nm, allowing riders to easily traverse hilly roads.

The motor can be somewhat noisy when riding at higher speeds, particularly when the left thumb throttle is activated. Riders have the option to select any one of nine pedal-assist modes, thereby enabling them to customize their riding experience according to their exact needs. 

The handlebar-mounted LCD screen offers easy access and control over a variety of ride information, including speed, battery level and pedal-assist level. Additionally, users can conveniently turn the lights on or off from the same panel.

Meanwhile, the controller is safely hidden inside the frame, reducing the risk of damage. 

BATTERY

The 500 Series is fitted with a decent capacity 500Wh 48V 13AH Reention Dorado ID Plus battery with LG cells. This is semi-integrated into the frame with a part of it visibly sticking out of the downtube, so you don’t get the clean frame look that later models sport. 

You can conveniently remove the 7.5-pound battery anytime you need to charge it and replace it with a backup for extended range. Two keys are provided to let you lock the battery into the frame when mounting it, which serves as a useful security feature whenever the e-bike is left unattended. 

Accompanying the battery is a 2-amp charger that will recharge the empty battery in about 3 to 4 hours. An interesting detail to note about the charger is that it comes with an automatic shutoff feature that becomes active when the battery is full to avoid overcharging.

There is also a standard USB port on the battery, so you can charge your phone or any other relevant electronics on the go. 

BRAKES

The Tektro Aries mechanical disc brakes on the 500 Series are a decent choice for a fast speed like this, although you won’t enjoy the efficiency offered by hydraulics. Thankfully, these have been upgraded in the 700 series. 

Elsewhere, the brake levers feature a rubberized edge for a more ergonomic grasp, as well as Electronic Motor Shutoff to override an unintentionally engaged throttle. A feature you’ll also find on its upgraded version that goes a long way to preserve battery life.

The chainring has an alloy guard to prevent damage when you bump into rocks while the chain is rust-resistant, so you won’t have to worry about getting the bottom of your pants stained. We also appreciate the use of a Shimano Acera derailleur, which is three steps up in the Shimano hierarchy.

WHEELS AND TIRES

Ride1Up opted for a pair of Kenda Kwick Seven-5 tires for its first offering to the market. At 27.5” x 2.2”, these are slightly wider than your typical road bike tires and roll pretty smoothly on the pavement. The chunkier profile also helps to soak in bumps and potholes while providing enough surface to keep you stable. 

A puncture-resistant lining on the tires ensures that you won’t suffer unnecessary flats, making for durable performance down the line. The wheels and the aluminum alloy double-walled rims come in an all-black color that matches most other parts of the bike. 

Ride1UP 500 Tires

What Do I Like?

One of the biggest draws for the Ride1Up 500 Series has to be the affordable price. At just over $1000, the bike offers great value for money considering what it can do on the road. 

The frame of the bike is not aesthetically designed but also offers you two exciting color options to choose from, balck and gold. Furthermore, its 275-pound weight limit means that heavier individuals can ride the 500 Series without worries.

We appreciate the thoughtful placement of the kickstand towards the back, which avoids pedal lock when reversing. 

The overall geometry of the bike favors a comfortable upright riding position with the swept-back handlebars and adjustable seat height. Also, the suspension fork helps to smoothen bumpy rides.

Ride1UP 500 2

The battery offers a respectable range for an e-bike at this price level, but since it's removable, you can extend your range with a backup battery if need be. There is also a USB built into the side of the battery to let you charge your phone on the go.

With 750W peak power, the engine used on the 500 Series is quite strong and guarantees you top speeds that will keep you ahead of schedule. The same is true for the 60Nm of torque on offer.  

You can choose from 9 different pedal-assist levels when riding the 500 Series. This allows you to ride at a preferred pace as you slowly get into the ride. Also the advanced LCD screen is backlit to enable easy reading.

The manufacturer offers a 1-year comprehensive warranty when you buy the bike, meaning any defects can be repaired or replaced free of charge. Furthermore, the free shipping incentive is a plus that will save you a couple of dollars once you order. 

Puncture-resistant tires ensure you get durable use and secures the ride when you stray off the tarmacked course; no need to worry about flats.

PROS

  • Good weight limit
  • Powerful motor
  • Nice color and frame options available
  • Great value for money, decent range
  • Advanced LCD screen
  • Comfortable riding and urban-friendly features
  • 1-year comprehensive warranty

What I Don’t Like?

We feel the manufacturer could have done better than the Wellgo Platform cage style pedals used on the 500 Series. They are quite thin and can easily bend in and get sharper whenever you tip the bike. 

The mechanical disk brakes are a slight letdown on a mid-value e-bike. They are not as efficient as you may like and the levers require a lot of effort when pulling before the brakes engage. Going with hydraulics would have been a more fitting decision for Ride1Up.

Another tiny oversight on the 500 Series is that there is no guard on the lower edge of the frame to prevent chain slapping. You might notice the cute paint job coming off after a couple of trips on the bike. However, this is something you can easily sort out with masking tape. 

A fair share of assembly is required once the bike is delivered, which may need you to hire a professional or take the bike to a bicycle shop. Any sloppy job during the assembly can greatly compromise the quality of your ride. 

Cons

  • Mechanical disc brakes
  • Assembly requires some expertise
  • Low-quality pedals


Advice to Buyers

The Ride1Up 500 Series is one of the best commuter bikes you can find in the just over $1000 range. If you want a practical two-wheeler that will take you to school, work, or even allow you to run errands around town, we feel it has the profile to match almost effortlessly. 


Conclusion

Don't get me wrong; the Santa Cruz Heckler is an impressive machine - I honestly did enjoy riding it. The handling is a breeze, and you will be safe on this bike throughout the ride. But when it comes to overcoming very steep hills, you will find out that this eMTB is not almighty as it seems.

I would love to see a bit more innovation in Heckler, considering this model is quite late to the show and only recently launched, it can offer you the same performance as some older high-end eMTB models.

About the author

Emma was born and raised in the UK, studied in Amsterdam (where she discovered her passion for biking), and is currently living in Ohio. Her main passion is cycling, that's why she is always looking for an amazing new e-bike to make her journey even more unforgettable!

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